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Patient-Centered Medical Home

Palmetto Health Family Medicine Center/University of South Carolina School of Medicine Department of Family and Preventive Medicine is the first primary care practice in South Carolina to be recognized by the National Committee for Quality Assurance (NCQA) as a Level-III Patient-Centered Medical Home (PCMH)—the highest possible designation.

The NCQA's Patient-Centered Medical Home is a health care setting that emphasizes partnerships between individual patients and their personal physicians. The quality-focused model replaces acute illness care with care based on prevention, care coordination for chronic diseases, and a long term-healing relationship with a health care team that is centered on the needs of the patient and their family. NCQA recognizes practices that meet this designation nationally at three levels of activity and demonstrated outcomes. Primary care practices that receive a Level-III designation, like the Palmetto Health Family Medicine Center, must go through a rigorous assessment and review process.

"We are so proud of this accomplishment that validates our commitment to providing the highest level of care possible for our patients," said Richard A. Hoppmann, M.D., dean of the University of South Carolina School of Medicine. "Moving to the medical home model of patient care has proven to be beneficial for our patients because they receive better, more coordinated care; and for us, it means a more efficient, cost-effective method to operate the practice."